How can we help?

Astral Bloom is designed to work offline after installation. These quick checks solve the most common issues.

Restore Remove Ads

Open Astral Bloom and choose Restore Purchases from the purchase screen. Confirm that the iPhone is signed into the same Apple Account used for the original purchase.

Sound or haptics

Check the iPhone's volume, Silent Mode, and system haptics settings. Some feedback may be reduced when Low Power Mode is active.

Reset the view

Use Reset View to return the cube to its centered position and default zoom.

Installation and billing

Downloads, refunds, and payment processing are managed through Apple. Visit Apple Billing Support for purchase assistance.